THE CEV IS CLOSED DUE TO COVID-19 PANDEMIC
Waiting for your visa? Consult the "practical information" section to retrieve your passport or to know the status of your visa application. Follow us on Facebook to get good advice! Click here to discover the official Facebook page of CEV in Kinshasa.
How to apply for a visa?
- Before applying for a new visa, verify through official sources in the country of your destination and the DRC that there is/are no impediment to travel to and stay at your destination, and that there is no impediment to return to the DRC at the end of the trip. Visit the interactive European Union website to check restrictions and official links.
- Please begin by filling in your online form.
Note: create your own Visa On Web account from your personal email address to complete your forms. If you are using the VOW account of a "protocol" or cybercafé, our emails (confirming the appointment, announcing that your application is ready for pick-up) will be sent to the protocol/cybercafé instead of you. If you use an intermediary to book an appointment, he/she can also cancel the appointment without informing you (you will then no longer be able to access the CEV). Note: select "Kinshasa" or "Lubumbashi" depending on the city where you apply for your visa;
- After saving and submitting your form, you must print it.
- At the bottom of your form, you must then create an appointment to submit your application.
- A confirmation email will be sent to you within 24 hours, which is also to be presented in order to be granted access to the CEV, which is only accessible by personal appointment.
- If you are part of a group or family, you must first complete and save all forms online. When the form for the last group member is saved, create the appointment and choose "No" when e-appointment asks if the appointment is personal. This will allow you to add the other group/family members for a group appointment. A group appointment is only possible if you fill in the form and schedule the appointment well in advance: a group appointment requires that the calendar still has several free appointment slots in a row (at least the number of places equal to the number of people in your family/group).
Don't forget the appointment for each of your children: group their applications to your appointment, otherwise a slot will not have been reserved for them and they will not be able to apply for their visa.
- Service & diplomatic passports holders are, as usual, requested to contact the State Protocol.
- The CEV, the Embassy and the Consulate General are not involved in the scheduling of appointments. Your appointment cannot be advanced. Only in the event of the death of a family member of the 1st or 2nd degree (justified by a death certificate + proof of date of burial + birth certificate proving filiation with the deceased), or in the event of an urgent medical situation, justified by a medical certificate from the Embassy/ General Consulate (see "useful contacts" on this site), you can request that your appointment be advanced. To do so, you must first make an appointment yourself (even if the proposed date does not suit you) and then send us an email via firstname.lastname@example.org (requests in Kinshasa) or Lubumbashi.email@example.com (requests in Lubumbashi) attaching to your email the supporting documents as well as the completed Visa On Web form.
- Don't wait to book an appointment: book it as soon as you are aware that a trip might be coming up. Then choose a date on the online calendar (plan at least 15 days before your desired departure and preferably earlier if your previous visa application has been refused or during peak season / school holidays). Use the time between the consultation of the calendar and your appointment to compile your paper application according to the instructions on this site. Don't wait for the mission order or the last confirmations to book an appointment.
- If there is an inability to attend, you must cancel the appointment at least 24 hours in advance via the link in the email you received confirming the appointment. The CEV will then be able to make your appointment available again to the public wishing to travel.
- It is not possible to view the appointment calendar (to schedule another appointment) without first cancelling the first appointment. Please consult the menu items on the left for any useful information. There you will find our information sheets for the composition of a visa application (continuously updated). For security reasons and to ensure that everyone's appointment is punctual and by name, you will be granted access to the building 30min. before the time of your appointment. Access will not be granted after the exact time of your appointment and you will have to make a new appointment to submit your application. Organize yourself accordingly: taking into account traffic jams and rain.
We will gladly answer your questions by email (within 48 hours, weekdays) or by phone, provided the information or answers to your questions are not already published on this website. Please consult the headings on the left side of this website. However, no follow-up or response will be given to emails for which the information or answers are published on this website.
NO to corruption:
- Appointments and forms are free of charge.
- The official rates of visa fees are published on this site.
- If you are asked for money in order to get an appointment or to facilitate your procedures, you are subjected to a fraud attempt. Please immediately inform the Belgian Embassy, via the address: firstname.lastname@example.org or the consul at the General Consulate of Belgium in Lubumbashi via the address: Lubumbashi.email@example.com