Other information and services: www.belgium.be

Additional documents and visa collection

For the applicants:

  • Who received an email to bring an additional document
  • Who have received an email/sms for collection or have received the status “ready” in their VisaOnWeb account (print the page and wait 1 working day before presenting yourself) 

May present themselves to the CEV.

  • In Kinshasa: Monday to Friday, from 08:30 – 11:30 am & from 12:30 to 14:30 pm,
  • In Lubumbashi: Monday to Friday, from 08:00 to 08:45

With the supporting document, their original receipt and an identity document. You may be represented by an authorized representative, who must present the documents listed above, as well as an original power of attorney, signed by yourself.